OUR SERVICE LINES
  • Workforce Performance   Improvement
  • Workforce Readiness
  • Managed Services &
    Support
  • Product & Technology
    Training

Our technical, business, and functional-level training on Amdocs products addresses developers, implementers, system administrators, business analysts, and testers - and it's all tailored to meet customers' specific needs. In addition to our traditional customer-specific offerings, Amdocs product training is now available through our new scheduled training program, offering a broad scope of courses in even more locations worldwide.

 

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Rolling out IT applications can be a very expensive and painful process. Based on our "ONE" methodology and our vast experience in integrating and implementing complex systems, our complete suite of workforce readiness services makes sure the transition goes smoothly. Our solutions range from change management services before implementation, end-user courseware development and delivery, project management, and real-time job aids, through post-implementation Workforce Readiness solutions.

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Our consultants focus on the workforce level to improve the business’s Key Performance Indicators (KPIs) without the need to restructure the organization, revise business processes, or change applications. We promise productivity gains by improving workforce performance through simple and quick-to-implement solutions that provide tangible and measurable KPI improvements in as little as a month.

 

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Our supplementary services range from ad hoc assistance from Learning Project Managers, Learning PMOs, and Learning Consultants to fully managed service offerings in various areas such as training environments and managed IT learning service options.
 

 

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Amdocs Workforce Learning and Performance is a true global innovation leader in the Telecommunication and Financial Services, IT and contact center sectors. With a central research and development hub, and local teams on the ground from Australia in the east to California in the west, we exemplify the advice to "think globally, act locally" to our customers. Focusing on proven tangible business results, our range of services is broad and flexible. From product training, through workforce readiness and performance improvement, to fully managed training services, we make sure we offer our customers complete flexibility and scalability to suit their needs. With a workforce of 17,000 spread over 50 countries worldwide, we practice the solutions we implement with our customers.
 

OUR UNIQUE VALUES:
Global knowledge for local benefit Nobody knows the industry and Amdocs products better Proven experience in innovative and cost-effective education solutions Blended state-of-the-art learning solutions

Our globe-trotting project teams are experts in adapting and conveying our decades of experience to benefit the particular needs of each customer. Unlike other companies, we work hand in hand with Amdocs development and implementation teams, while local training departments accommodate customer knowledge and procedures.

Only we have the benefit of Amdocs' over 25 years of service provider experience, and a market-leading portfolio of products and services for service providers.

We are the world leaders in providing training for large and small groups, on time and within budget.  

Our training developers and consultants have delivered hundreds of projects to customers worldwide, deploying tailored learning programs that can combine all forms of paper-based and electronic training, in person or over the Web, for peak effectiveness.
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